The single most useful thing a merchant can know before applying.
What we do
·Help a business understand what a Provider will ask for, assemble that evidence accurately, and present it.
·Explain requirements, card-network rules and the reasons behind them.
·Support the application through underwriting and answer questions that arise.
·Stay involved after boarding for service, escalation and account support.
What we do not do
·We do not approve or decline a merchant account.
·We do not set final pricing, rates or fees.
·We do not determine reserves, funding schedules or processing limits.
·We do not hold, route or control merchant funds.
·We do not assign merchant category codes or make card-network registrations.
·We do not guarantee that any application will be approved.
Why the distinction matters
·Every one of those decisions is made by the Provider under its own policies, its sponsor bank's requirements and the card networks' rules.
·If anyone representing AltirasPay tells you otherwise — that approval is certain, that a rate is locked, that a reserve will not apply — they have exceeded their authority. Our Sales Agency Disclosures say so, and the complaint process on this page exists for exactly that.
